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16 January 12
Wales home to the top five locations for independent retailers
  Country’s retailers best in Britain
 
A list of the top locations for independent retailers has revealed a Welsh top five.
more
12 January 12
City’s independent retailers third in Britain
  Public agree Swansea is safe, clean and improving.
 
A team of mystery shoppers and town centre assessors have ranked Swansea third best location in the UK for independent retailers.
more
30 November 11
Ruthin gets ready to impress in town evaluation
  A team of mystery shoppers and city assessors will be heading to Ruthin in Denbighshire, North Wales this week to rate the town’s shopping experience. more
24 November 11
Three welsh towns top mystery shop poll
 

Carmarthenshire excels in retail evaluation.

A team of mystery shoppers have rated three Carmarthenshire towns as having the best independent retailers in Britain.

more
23 November 11
New data shows independent retailers are missing a sales trick
  Training can help convert good service into great sales.
 
The UK’s independent retailers are failing to understand the importance and link between service and sales, new data from Skillsmart Retail has revealed.
more
Employers Bulletin
Employers Bulletin
NEWS
Retailers get behind the Institute for Retail
Over the last 10 years Skillsmart Retail has worked with the retail sector to raise the level of investment in skills development. Our next step is to bring a solution centred on embedding professional standards across the retail sector. To do this we are looking to set up the Institute for Retail.
 ... more
Two new board members

This week, Chris Hooper, Head of Operational Support at John Lewis and Sam Davidson, Group HR Director at Henderson Group were appointed to the Skillsmart Retail Board.

 

 ... more
Wales home to the top five locations for independent retailers
A list of top locations for independent retailers, compiled by Skillsmart Retail, has revealed a Welsh top five.
... more
Customer service: how do you match up?
A new piece of research by Skillsmart Retail has been released. Detailing best practice in customer service, the trade secrets of some of the UK’s leading retail businesses are laid bare in this report.
 ... more
Apprenticeships: good for business conference
Skillsmart Retail has joined forces with the Apprenticeship Ambassador Network (AAN) and the Sector Skills Councils for hospitality, energy and utilities and engineering and manufacturing to launch National Apprenticeship Week 2012 on Monday 6th February from 9am - 12pm at the BIS Conference Centre. ... more
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Skillsmart Retail Ltd  The Sector Skills Council for Retail
4th Floor  93 Newman Street  London W1T 3EZ  Phone 020 7462 5060  Fax 020 7462 5061

Skillsmart Retail is a company limited by guarantee registered in England and Wales (registered number 05137619). Registered office: 4th Floor 93 Newman Street London W1T 3EZ. VAT Reg no 927 532 317